Ecommerce in Mombasa

Yes. We're based in Nairobi and serve Mombasa businesses fully remotely via WhatsApp and video calls. We operate from Nairobi and serve Mombasa businesses via daily WhatsApp + video calls. For in-person kick-off, we travel when project value justifies. Most Mombasa projects run fully remote with no loss in quality. M-Pesa ready, 5 days to 4 weeks delivery, KES 30,000 one-time starting price — same standard for Mombasa as for anywhere else in Kenya.

Coastal ecommerce — fashion, artisan goods, food — benefits enormously from M-Pesa checkout plus logistics integration with Nairobi-Mombasa courier routes. We've seen 40-60% conversion lifts just from removing USD-billed Shopify friction.

For most Mombasa projects we run fully remote (WhatsApp, video, Figma) with no quality difference. In-person kick-off meetings happen on projects above KES 60,000 where the value justifies the travel.

Pricing is identical across cities — from KES 30,000 (transparent tiers on our pricing page). We don't charge upcountry businesses a premium for being outside Nairobi, and we don't surcharge for remote-only delivery — the work is the work. Extra revisions beyond included rounds: KES 3,000 each.

Starter (KES 30k) is your first online shop — template-based, up to 20 products, WhatsApp checkout (M-Pesa automated add-on KES 20,000), mobile-optimized, 1 revision, 5-7 day delivery. Standard (KES 55k) adds custom design, editorial merchandising — category pages, featured sections, 2 rounds, 2 weeks. Premium (KES 95k+) adds full order management, customer accounts, automated M-Pesa checkout, card payments, advanced analytics, priority support. See the full comparison on the pricing page.

Hosting is included for the lifetime of your project at no extra fee. Maintenance is optional: KES 5,000/month covers bugs, content updates, M-Pesa gateway issues (if you have the automated add-on), and security patches. Or pay per ad-hoc task at KES 3,000. Premium includes 1 month free.